Glossary
Defer With Clarity
Defer With Clarity is the second of the Three Doors. It is a deferral that names both the date the decision will be revisited and the condition that would bring it back sooner. Open-ended deferrals are silent backlog; Defer With Clarity is the discipline that prevents that.
Defer With Clarity is the only legitimate way to defer a clustered frustration. Two fields are mandatory at the moment of deferral: the date the decision will be brought back to the room, and the condition that would force it back sooner.
The book's discipline is that without both fields, the deferral collapses back into the silent backlog the framework exists to prevent. The platform enforces this in the decision-recording UI: the door cannot be committed without both a date and a condition.
When a Defer With Clarity comes due, the platform raises it on The Mirror. The facilitator either re-commits to a fresh deferral, walks it through Remove, or walks it through Accept. The one option not available is to let the date pass without a decision.
How it is measured
- Overdue Deferrals: count of Defer With Clarity items past their revisit date.
- Conversion shape: share of overdue deferrals that resolve to Remove, Accept, or a fresh Defer With Clarity.
Dr. Tim Hough · ISBN 979-8-9965397-1-0 · Buy the book →