For CHROs

Engagement scores tell you that something is wrong. The Frustration Condition Tracker tells you what shape it is taking — which of the five Architectures is producing it, and which leader owns the next door — as a structural complement to the engagement program you already run.

The Cross-Functional Listen sits comfortably alongside the annual survey: it does not replace the score, it explains the score, and it produces the named decisions HR is normally asked to chase down after the fact.