Privacy
Sub-processors
Last updated: 12 May 2026
We use the following sub-processors to operate the Service. Each is bound either by a Data Processing Agreement we signed directly or by their published Data Processing Addendum, and each provides the technical and organizational measures required by GDPR Article 28.
| Sub-processor | Purpose | Data | Location | Safeguards |
|---|---|---|---|---|
| Replit, Inc. | Application hosting (compute, networking, deployment) | All data passes through hosted compute | United States | DPA + SCCs |
| Postgres database host (managed via Replit) | Primary application database, encrypted at rest | All persistent application data | United States | DPA + SCCs |
| Object storage (managed via Replit) | Stores uploaded workspace logos | Logo image bytes only | United States | DPA + SCCs |
| OpenAI, L.L.C. | LLM analysis of open-text frustrations (clustering, theming, architecture suggestion) | Open-text response content; no account identifiers sent | United States | Enterprise API terms; no training on customer prompts |
| Anthropic, PBC | LLM analysis (alternative provider for the same purposes) | Same as OpenAI | United States | Enterprise API terms; no training on customer prompts |
| Twilio SendGrid, Inc. | Transactional and operational email (digest, arc alerts, bounce handling, peer-leader scripts) | Recipient email address; subject + body of email | United States | DPA + SCCs |
| Stripe, Inc. | Payment processing for paid plans | Billing email, customer ID, subscription state. Card data is collected directly by Stripe and never touches our servers. | United States; EEA / UK presence | DPA + SCCs |
Change notification
We will publish any addition or replacement of a sub-processor on this page at least 14 days before the change takes effect, and will email workspace admins. You may object by emailing privacy@frustrationcondition.com; if we cannot accommodate the objection you may terminate the affected workspace and we will refund any unused prepaid fees.
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